PK30 Privacy Policy –
How We Handle Your Data

1. Introduction

This Privacy Policy explains how pk30 collects, uses, stores and protects the personal information of players who register and use the pk30 platform. It applies to all services available on pk30 including sports betting, casino, live casino, slots and all PKR payment activity on the platform.

By creating a pk30 account and using the platform, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here. This policy should be read alongside the pk30 Terms and Conditions, which together form the full agreement between you and pk30.

Pk30 takes your privacy seriously. We have built this platform with Pakistani players in mind, and that includes handling your personal data with respect and transparency. If you ever have questions about how your information is being used, the contact details at the end of this policy will get you to the right place.

2. Data We Collect

Pk30 collects personal information at different stages of your interaction with the platform. The categories of data collected and the circumstances under which they are collected are set out below.

Pk30 does not collect sensitive personal data such as biometric information, financial credit records or information about racial or ethnic origin beyond what is strictly necessary for identity verification purposes.

3. How We Use Your Data

The personal information collected by pk30 is used for specific, legitimate purposes directly connected to the operation of the platform. Pk30 does not use your data for purposes beyond those listed below without first obtaining your consent.

• Account management: To create, maintain and manage your pk30 account, including processing logins and keeping your account details up to date.
• Payment processing: To process deposits and withdrawals in PKR through JazzCash, Easypaisa, Raast, bank transfer and linked debit cards.
• Identity verification: To confirm your identity and age as part of the one-time verification required before your first withdrawal, and where legally or operationally required thereafter.
• Platform improvement: To understand how players use pk30 — which features are most used, where players encounter problems — and to improve the platform based on that data.
• Security and fraud prevention: To detect, investigate and prevent fraudulent activity, account abuse, money laundering and other prohibited behaviour on the platform.
• Responsible gaming: To monitor account activity for signs of problem gaming patterns and to apply responsible gaming measures including deposit limits and self-exclusion where applicable.
• Customer support: To respond to your queries and resolve any issues you raise with the pk30 support team.
• Communications: To send you account notifications, security alerts and, where you have opted in, promotional messages about pk30 offers and bonuses.

4. Payments and Identity Verification

Pk30 processes all deposits and withdrawals in Pakistani Rupees (PKR). The payment methods supported — J azzCash, Easypaisa, Raast, bank transfer and debit cards — are all operated by third-party payment service providers. When you make a deposit or withdrawal, the necessary payment details are shared with the relevant provider to complete the transaction.

Payment data shared with JazzCash, Easypaisa or your bank is limited strictly to what is required to process that specific transaction. Pk30 does not store your full card numbers or mobile banking PINs. Payment processing is handled through secure channels and pk30 never has direct access to your mobile wallet credentials.

5. Sharing Your Data

Pk30 does not sell your personal data. We do not share your information with third parties for their own marketing or commercial purposes. Your data is shared only in the following specific and limited circumstances:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive only the transaction data needed to process your PKR deposits and withdrawals.
• Identity verification providers: Where required, identity document details may be shared with a third-party verification service for CNIC checks. These providers are bound by strict data processing agreements.
• Platform technology providers: Companies that provide hosting, technical infrastructure or customer support tools for pk30 may have limited access to data as part of delivering those services. They are not permitted to use this data for their own purposes.
• Legal obligations: Where pk30 is required by applicable law, court order or regulatory authority to disclose personal information, we will comply with that obligation. We will notify you where we are legally permitted to do so.
• Fraud prevention and security: In cases of suspected fraud, money laundering or serious abuse of the platform, relevant account data may be shared with fraud prevention services or law enforcement agencies.

All third parties who receive personal data from pk30 are required to handle it securely and only for the specific purpose for which it was shared. Pk30 does not transfer personal data to parties outside of the service delivery chain described above.

6. Cookies and Tracking

Pk30 uses cookies — small data files stored on your device — to make the platform work correctly and to improve your experience. Cookies allow pk30 to keep you logged in between sessions, remember your preferences and understand how different parts of the platform are being used.

The types of cookies used on pk30 are:

• Essential cookies: Required for the platform to function. These handle session management, login state and security. Without these, the platform cannot operate correctly.
• Functional cookies: Remember your preferences such as language and display settings so you do not need to set them again each visit.
• Analytics cookies: Collect anonymous data about how the platform is used — which pages are visited most, where players spend the most time — so pk30 can improve the experience. This data is aggregated and not linked to your personal identity.

Pk30 does not use third-party advertising cookies or behavioural tracking cookies that follow you across other websites. You can manage or disable cookies through your browser settings at any time, though disabling essential cookies may affect the functionality of the platform.

7. Data Retention

Pk30 retains your personal data for as long as your account is active and for a defined period after account closure. The retention periods below reflect standard requirements for gaming and payment platforms:

• Account and registration data: Retained for the lifetime of your active account and for a period following account closure, as required by financial record-keeping obligations.
• Payment and transaction records: Retained for a minimum of five years from the date of the transaction to meet standard financial compliance requirements.
• Identity verification documents: Retained for the period required by applicable financial crime prevention standards, typically five years from the date of verification or account closure, whichever is later.
• Support communications: Retained for up to two years after the query was resolved, to allow reference in any follow-up disputes.
• Usage and technical data: Retained in aggregated or anonymised form for platform analysis. Individual usage logs are not retained beyond what is needed for security and fraud monitoring purposes.

When data is no longer required and the applicable retention period has passed, pk30 deletes or anonymises it in a secure manner.

8. Security Measures

Pk30 takes the security of your personal data seriously and maintains technical and organisational measures designed to protect it against unauthorised access, loss, misuse or disclosure. These measures include:

• Encryption of data in transit between your device and the pk30 platform using secure protocols.
• Encryption of stored personal and payment data on pk30 servers.
• Strict access controls — only authorised pk30 personnel with a specific operational need can access personal data, and all such access is logged.
• Regular security reviews of the platform's technical infrastructure.
• Secure password storage — pk30 does not store your password in a recoverable format.

9. Your Rights Over Your Data

As a pk30 account holder, you have the following rights regarding your personal data. To exercise any of these rights, contact pk30 support with your request and account details.

10. Minors and Under-18 Players

Pk30 is strictly an adults-only platform. No person under the age of 18 is permitted to register an account or use any part of the pk30 platform. Pk30 does not knowingly collect personal data from anyone under 18 years of age.

If pk30 becomes aware that an account has been registered by a person under 18, that account will be closed immediately. Any deposits made by an underage user will be refunded to the original payment source after an appropriate review process, and no winnings from any gaming activity will be paid out.

If you are a parent or guardian and believe someone under 18 in your care has registered a pk30 account, contact pk30 support immediately. We will act on the report promptly.

11. Changes to This Privacy Policy

Pk30 may update this Privacy Policy from time to time to reflect changes in the way the platform operates, changes to applicable requirements, or improvements to how we handle data. When we make material changes, registered players will be notified through the platform or via the contact details on their account.

The updated date displayed at the top of this page will always reflect when the policy was last revised. Continuing to use pk30 after a policy update means you accept the revised version. If you do not agree with any change, you should stop using the platform and may request account closure by contacting pk30 support.

We encourage you to review this page periodically so you remain informed about how pk30 is protecting your information.

12. Contact and Data Queries

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled by pk30, please contact our support team. Include your registered mobile number or email address when getting in touch so the team can verify your identity and respond accurately.

You can also visit the FAQ page where common privacy and account questions are answered. For account-specific queries, the support team is the right point of contact.